I have watched videos that show them somehow placing the portkey on the floor, but I can’t figure out how to place it myself, it just has a hand pointing up my screen with a blue line going across the screen. Please can someone help me?
Lorna Mawson Answered question


Me too, am worried my phone isn’t compatible. I downloaded the app from the Samsung store rather than the play store – I have a J7 Prime

Same here. I have an iPhone 6s and it refuses to work for me
I also get the blue line and the hand pointing down, no boot.
I tried rebooting, staying paralel to the floor and what have you… nothing works. I have a *drum roll* Moto G4! There’s obviously a compatibility issue with motorollas, we need to wait for WU to fix… :'(
Alyssa Alystair Beauplet Answered question
I think a lot of us are experiencing this same issue