I’m in South Africa, according to the list of compatible phones – mine is compatible (Huawei P20 lite) however it still pops up as “Not available in your country” Help?
Hi Candice
It could potentially be due to the actual P20 Lite model sold in South Africa.
You may want to reach out to Niantic or other players, and ensure that the ANE-LX2 version of the P20 Lite is actually supported.
Thank you so much for the advice.
Will see what I can do on my end.
Hi! I have the exact same problem.
Oddly enough, my phone’s EMUI version is 9.1, my phone (P20 lite) is compatible, and the game is actually available in my country (Philippines). 🙁
Would anyone know how to fix this? 🙂
I was really hoping it would be the update that is the problem but now I am not so sure.
Still waiting for my software to update.
Hi Candice. We have the same problem. Did you manage to resolve this?
Hi Hema.
I think I know what the problem is. Huawei has released a software update that my phone hasn’t received yet. EMUI 9.1 was released and I’m still on 8.0.0. So I’m waiting for the update to roll on to my phone then going to try again.
Someone I know has the same phone as me and has received the update and they can download and play the game.
UPDATE – Installed the new software and still cannot access game 😭