I have watched videos that show them somehow placing the portkey on the floor, but I can’t figure out how to place it myself, it just has a hand pointing up my screen with a blue line going across the screen. Please can someone help me?


Me too, am worried my phone isn’t compatible. I downloaded the app from the Samsung store rather than the play store – I have a J7 Prime

Same here. I have an iPhone 6s and it refuses to work for me
Found it critical to keep the phone parallel to ground at about heart height when placing the boot, and keeping the phone parallel to the ground when stepping in to the portal.
Rebooting fixes my issues when the boot won’t place, or the boot is tiny (opens underground).
Darkness also seems to be a factor.
Hello, I made an account to let you know that the parallel thing worked for me. Thank you so much!
I think a lot of us are experiencing this same issue