I have watched videos that show them somehow placing the portkey on the floor, but I can’t figure out how to place it myself, it just has a hand pointing up my screen with a blue line going across the screen. Please can someone help me?


Me too, am worried my phone isn’t compatible. I downloaded the app from the Samsung store rather than the play store – I have a J7 Prime

Same here. I have an iPhone 6s and it refuses to work for me
REPEATING FRUSTRATION.. I’ve unlocked 8 portkeys, I get sounds on some, however visually I only get a static pointing hand and a static blue line. The game has been enjoyable except for the major frustration issues with using the AR / AR+ (have to use the slider to shut off the AR in traces & challenges as that only shows a hand between two sets of static stars and the foundable – no trace or words) and also the tiny monetary awards, but that’s for another thread. I’ve checked my settings, I’ve checked ARCore, I’ve deleted my cache, I’ve looked for clues in resolution videos re the AR problems Pokemon Go has had, I’ve reported this issue in game, I’ve mentioned it in my review – do I need to take all the stars away to get an answer? Or even for this to be included in the post of ‘Known Issues’?! We can’t move a boot to the floor – we have no boot image or anything else moveable! Please both acknowledge that there is an issue and FIX IT so that we can get access to the special items only found within the portals – I don’t care if it’s even an AR solution since the game has played well in other aspects without it Using a Pixel 2XL.
I think a lot of us are experiencing this same issue