Hi guys, I have a OnePlus 5T. I downloaded the game through the Play Store and my phone is compatible (in the list there is OnePlus3+, so I think it is OP3 and later phones). Sometimes I can play, but almost everytime, randomly, I get the “Uncompatible device” message and it forces me to close the game. Sometimes it appears at the start, sometimes also when I’m fighting and when I’m catching some creatures. And this is soooo annoying… I tried contacting Niantic to report the problem, but obviously I didn’t get any answer and after some update received the problem is still there. You know any alternative ways to this problem or I have to wait, closing and reopening the app every 3 minutes, waiting for an update that maybe will fix the problem?

Luca Pangaro Asked question July 10, 2019